Frequently Asked Questions
Everything you need to know about shopping with Disturbia.
How long does shipping take for international orders?
International orders typically arrive within 7-14 business days, depending on your location and the selected shipping method at checkout.
What is your return policy for fashion items?
We offer a 28-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags still attached to be eligible for a refund.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing these to our size charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.
Are your materials ethically sourced?
We are committed to conscious fashion. We prioritize sustainable fabrics and ensure all our manufacturing partners adhere to strict ethical labor standards.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to follow your parcel's journey.