Returns & Exchanges
We want you to be completely satisfied with your Disturbia purchase, which is why we offer a 28-day return window from the date of delivery for all unworn items in their original packaging. Please note that for hygiene reasons, certain items such as earrings and face masks cannot be returned.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original mailer, ensuring all original tags are attached and the items are in a resaleable condition.
Ship It Back
Generate and print your prepaid shipping label from the portal, or use the provided QR code at your nearest authorized drop-off point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing